Real User Monitoring

Key metrics to measure with RUM

Real User Monitoring (RUM) is one of the most common approaches to perform web monitoring. It is designed in a way to be as unobtrusive as possible. With RUM, it is possible to gain insights into the following key metrics: Communication / network time Network time starts when a user clicks on a link until …

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What is synthetic user monitoring?

Synthetic user monitoring simulates user experience on your website. It works by scripting typical user actions, and then simulates user click at regular intervals, to ensure that your website is responsive. This directed monitoring provides information like the uptime and performance of your critical business transactions. The questions that synthetic monitoring can help you answer …

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Why is RUM important (for modern web applications)?

Companies invest heavily in enterprise and synthetic monitoring of their cloud hosting and infrastructure, but research has shown these monitoring only contributes to 26% of the latency involving entire customer access journey. The full customer access journey Customer access journey starts when a customer starts loading the web applications from their mobile or desktop devices and goes …

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RUM vs other monitoring tools

RUM vs synthetic monitoring Synthetic Monitoring creates synthetic interactions with your website to predict performance and monitor uptime. Because it uses scripts to predict behavior, it can’t account for the complex ways users navigate your apps—it will only test for what you ask it to.  Real user monitoring, on the other hand, takes data from how …

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How does RUM work?

RUM from start to finish The RUM service provider will generate a small JavaScript snippet unique for your website. Insert the JavaScript snippet into the header or footer of the HTML code of a common/index page of the web application that needs to be monitored. This script collects and sends telemetry from each end-user as …

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What is real user monitoring (RUM)?

Real user monitoring (RUM) is a crowdsourcing technique to capture, analyze, and report a website’s performance as experienced by actual users. It helps you to answer some of the toughest questions regarding your user’s experience: How fast is your website actually loading on user’s browsers? How well are users able to load your website from …

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